OPD Queue Management System
Efficiently manage patient flow, reduce waiting times, and improve service quality across outpatient departments with our smart, scalable Queue Management System.
Tailored to Your OPD Needs
Whether you're a small clinic or a multi-specialty hospital, the system adapts to various outpatient consultation environments
Basic Token Announcement System
For simple use-cases like announcing token numbers at a single desk or reception counter.
Instantly sends an SMS alert to the on-duty doctor
Single Service, Multiple Counters (Up to 4)
Handles one type of service with up to four counters, ensuring quick allocation and real-time status updates.
Example: General OPD with multiple consulting doctors
Multi-Service OPD Support (Up to 8 Services)
Each service can have up to 15 providers. Perfect for large hospitals with multiple departments and waiting zones.
Example: ENT, General, Pediatrics, Dermatology — all managed independently yet centrally
Distributed Consulting Rooms & Halls
Optimized for hospitals where OPD rooms and waiting areas are spread across buildings or floors.
Centralized control with decentralized execution
Key Functionalities & Features
Whether you're a small clinic or a multi-specialty hospital, the system adapts to various outpatient consultation environments
Smart Token Routing
Allows seamless transfer of tokens between services—for instance, when a patient is moved from consultation to lab testing or master health check-up.
Boosts operational efficiency and minimizes patient confusion
Network-Based Service Provider Terminals
Each doctor/service provider gets their own PC with browser-based software for real-time token calling and updates.
No need for complex client installations
Easy deployment across LAN-enabled hospital networks
Token Dispensers with Intelligent Allocation
Physical tokens issued at reception are auto-assigned to service providers based on availability or predefined rules.
Fair load distribution
Each token is linked to a counter/desk display when called
Real-Time Waiting Hall Displays
Patients see both their token number and turn order dynamically updated across LED displays in different waiting areas.
Reduces crowding at counters
Improves patient experience
Core Software Capabilities
In life-threatening situations, CODE BLUE can be activated by authorized nursing staff using a secure key. This
Browser-Based Access: No software installation, easily runs on standard PCs and tablets
User-Friendly UI: Intuitive interface for both staff and patients
Comprehensive Configuration Panel: No software installation, easily runs
License-Free Tools: No hidden software costs
Alerts & Reporting
SMS Alerts: Patients receive SMS when their token is about to be called
MIS Reports: Track waiting time, idle counters, service efficiency
Inactivity Alerts: Automatic alerts for tokens stuck too long or inactive service counters
Token Actions: Retain, recall, redirect—all possible from the admin console
Token Handling Station
A centralized module to manage multiple queues simultaneously—ideal for OPD clusters or complex hospital environments.
